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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
ненавижу почту России, из последних 10!!!! заказов не пришел ни один!!!! продавец не при чем
Very happy with the item, and very impressed with shipping time. Not long at all. Thankyou :)
Jamais reçu mais le vendeur m’a remboursé !
não são de plástico, e são muito bonitas
ok
Excellent
Отличные, спасибо
Beautiful
Como en la foto, muy rapido
everything came as shown
Very nice and pretty bracelets! Love that they come in pairs. Chose colors for sons high school and wear to every game! Ordered extra to share with others! Will recommend store to parents that ask "where did I get these lovely bracelets"!
это теперь мои любимые браслеты. очень качественные, натуральные камни.пришли за 2 недели. УкрПочтой.
Parfait
Came on time
посылка шла 2 месяца. долгая доставка по россии
Love the bracelets. But the beads are smaller than what i expected. The white bracelet has some strange purple smudges and dots on them that looks like pen markings, but it could just be the design. Other than that no complaints. Great product for the price!
Love it
Отличные браслетики, резинка прочная. Пришли за месяц, положили в почтовый ящик. Рекомендую <3
kamienne kuleczki, dobrze wykonane
Nice
Looking good, i like it, came quickly.
it's a little small but I love it. thank you!
Соответствует описанию. Доставка около месяца
One of the bracelets came with a broken ball, but its ok, i used so glue to stick it together
Fast shipping, great product, great quality i recommend it