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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Ce n'est pas solide. Je vous le déconseille si vous avez un gros chien.
Мой пёс в восторге Ему очень понравилась игрушка))) Хорошее качество. продавца рекомендую
it is good, but my cat doesn't like it.
Locks like on picture. Toy for frends cat, yet not delivered to cat... i hope so it will be fun
Fast delivery, good quality
Заказ пришел вовремя. Все в целости и сохранности. Мы брали для собаки, прикольная
This toy is really cool, my dog could play with ot all day. Also it is very well made :))
Собака в восторге, качество хорошее и совсем нет запаха пластика. Рекомендую.
Słabe zamkniecie. Pies otwiera czasami zabawke.
The openings a bit too big, food coming out too easily...
super, fast shipping, good quality, very happy
Es grande
This thing is AMAZING!! My dog loved it!
Muito rápido. Encomendei dia 13 e chegou dia 25
Dla psa raczej nie polecam, szczególnie jak lubi gryźć zabawki i niszczyć. Plastik szybko pęka i może się skaleczyć. Jest to zabawka raczej dla kota
puikus žaislas
Ok
excellent product, just as described. seems like good quality.
Pies ma fajną zabawkę.
Доставка быстрая 2 недели, посылку принёс курьер,игрушка пластик, разборная,есть ограничитель, который регулирует прохождение разного размера гранул.Игрушка собаке понравилась, занимает её на некоторое время.Спасибо продавцу
Fast delivery. Beautiful quality. Nice design. Just a pity that the shape of the aperture does not facilitate the adjustment of the sizes of croquette (either it comes out quickly or it does not come out at all)
perfect! it's not cheap plastic! recommend!!
Товар пришёл через 10 дней на пункт выдачи. С продавцом не было необходимости общаться. Отличная игрушка, полностью соответствует описанию, крепкий пластик, собаке не по зубам. Рекомендую
Ok
good