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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very soft and nice. Came quickly. Thank you
Hermosos y suaves. Tal como en la imagen (pensé que eran mas largos pero a mi gusto estan muy bien)
Received very fast!All nice!Recommend!
Soft brushes, looks amazing and fast delivery!
очень быстрая доставка,курьером! кисти супер!
отличный набор. ворс не торчит и запаха нет. доставили за 5 дней
The package come on time
excelente producto recomiendo la tienda muy bueno y responde los mensajes buen trato
Excelente
Very good quality product.
Каждая кисточка была упакована отдельно. Мягкие, не лезут. Быстрая доставка.
Кисточки хорошие, мягкие, по размеру вполне удобные. Все соответствует заявленному. Себе возьму большую, остальное в подарок. Кстате, пришли быстро, с отслеживанием. Очень выгодная покупка! Рекомендую.
Merci super commande
Brushes are great, I was short 2 brushes, but I did not have original packaging to show store in order for them to help resolve, just FYI for future buyers, seller is responsive, but packaging required so hold on to it!!
ótimo pinceis, alguns sao parecidos, mas em geral é um ótimo kit, ótima qualidade, chegou rapido.
Заказ пришёл за 4 дня . Курьер доставил до дверей . Ворс не лезет , запаха нет . Спасибо ! Заказом довольны !
produtos muito bom super recomendo, chegou dentro do prazo
excelente produto, chegou bem antes do prazo
Antes de lo que esperaba.!!
Так то очень хорошие. Еще не пробовала в деле.
Producto como lo describe en la página. Llegó después de la fecha estimada (11 días después) a la zona fronteriza con estados unidos.
belli
Chegou rápido, tudo ok, recomomendo o vendedor.
ok first of all my order came before the expected time which is great and also the brushes fit the description.. but some of the brush hairs or whatever they are called they were pushed inside but i managed to pull them out.. its nothing serious though, all in all i recommend the store and products.. thank you soo much..
The brushes are amazing and I got them in 1 week! Nice handles, not flimsy at all.