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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
very nice
krásné
Muy bonitas, un poco más oscuras que en la imagen pero están muy bien.
beautiful
Very nice! Very fast, easy to follow delivery!
The colour is paler, on the photo it's more beautiful, but good, real, not plastic, 100 pieces, one was broken
Заказываю не в первый раз, очень классные камни
The beads I got are not matte, they are shiny. But nice beads nevertheless.
Came in 1 month and 3 weeks, I like it
prachtige kralen
Superbe
varía un poco el color
es muy bonito y la entrega es muy no rápida ,en dos semanas recomiendo vendedor
ok
Good beads. Now i will order another one,bigger.
jolies perles mates
thank you
Отличные бусины, оперативная доставка. Очень похоже что камень натуральный
Todo perfecto, muy bonito y muy rápiddo.
26 августа заказала, получила 13 сентября. На фото продавца чуть красивее бусинки, насыщеннее... Но и те, что получила, в целом мне нравятся, спасибо :)
good as description
Buena calidad. Muy bonitas cuentas. Recomendable
Nice luster and smooth matt surface. Also pretty sure its stone.
Идеальные как на картинке
Pretty, delivered 47 pieces, thank you