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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Lovely chain!
Looks great! Can’t wait to wear it
Great thanks!
very satisfied
Very pretty and looks great in the light. At first, I thought it was stuck but it's a tiny button to push to take the necklace off. Came fast
Länge 16 inch, super Qualität für den Preis, alles top!
Hermosa, muy brillante , parece diamante de verdad, estoy enamorada de esta cadena
2 out of 4 of my chains came broken. i order from this store very often and i love the quality but sometimes it is a hit or miss. some chains come faulty or broken. i have asked store to send replacements a month ago and i have not received anything!
Top qualité ! A voir dans le temps
Looks nice took about 2 week to come
Very beautiful same as pic and fast delivery. Loving it
Exactly like pictures
I LOVE IT!! Exactly like the pictures!
Exactly like photo satisfy
lovely
very Beautiful
Fast shipping i love it
Came in about 2 weeks! Really good quality feels like it should last a while! Definitely would order again
безумно красиво !!!
The shipping was beyond fast! It took less than 2 weeks to get to me, the initial is the perfect size for me. I was so afraid of it being super big and unrealistic looking. Can’t wait to wear it to my photoshoot!
Exactly as picture! I am more than happy!! I got the 16in chain fits great but the latch on the necklace is a little hard to unhook when taking the necklace off.
Took 2 weeks to arrive to the uk. Looks as pictured and is very good quality.
Beautiful and as described, received it in 11 days
It's more beautiful in person!!!
I freaking love it and it came quick